CloudXPM Privacy Policy

Article 1: Items and Methods of Collecting Personal Information

  • The company collects the following items for user identification and verification of identity:
  • (ID, Name)
  • The company collects the following items for customer service notifications and user identification for customer support:
  • (Contact information, Email)
  • The following information may be automatically generated and collected during the service usage process or business processing:
  • User's browser information, operating system, visit history (IP, connection time), cookies
  • The company collects personal information through user input methods on the website (https://www.cloudxpm.com, https://dash.cloudxpm.com).

Article 2: Collection and Purpose of Use of Personal Information

  • User identification and verification of identity
  • Notifications related to customer service usage and user identification for customer support

Article 3: Use and Provision of Personal Information to Third Parties

  • The company uses personal information within the scope notified in Article 2 and does not use it beyond that scope or disclose it to external parties without the member's prior consent.
  • Exceptions to the above include the following cases:
  • When the member has previously agreed to disclose personal information.
  • When required by relevant laws (such as requests from information or investigative agencies through lawful procedures based on relevant laws)

Article 4: Retention and Use Period of Personal Information

  • The company retains and uses a member's personal information during the dispute resolution period when the member withdraws or a dispute arises.
  • However, in cases where there are special legal regulations, the information is retained in accordance with the relevant laws.
  • Generally, personal information is destroyed without delay when the purpose of collecting and using the information is achieved.

Article 5: Access and Correction of Personal Information

  • Members can access or correct their registered personal information at any time.

Article 6: Withdrawal of Consent for the Collection, Use, and Provision of Personal Information

  • Members can withdraw their consent for the collection, use, and provision of personal information, which they agreed to through membership registration, at any time.
  • Consent withdrawal can be made by clicking on 'Member Withdrawal' or by contacting the administrator to take the necessary steps for withdrawal.
  • If personal information has been destroyed after consent withdrawal, this fact will be immediately notified to the user.

Article 7: Destruction Procedure

  • Personal information stored in electronic file format is deleted using a method that cannot reproduce records.

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